Questions & Support
We are here to help. On this page, we have put together some frequently asked questions to answer any queries you may have. Please check our Customer Care page for answers to shipping information, payments and pricing, returns and exchanges and terms and conditions. We are also contactable via email 5 days a week and will respond within 24 hours, to any questions you can’t find the answer to on our website.
Mink lashes FAQ'S
How do Victoria Windsor lashes compare to synthetic?
Victoria Windsor lashes are genuine mink lashes that are the ultimate in luxury and quality. The main difference between synthetic disposables and Victoria Windsor mink lashes are the high-quality mink used, lash design, 3d lash styles, wispy ends from the mink fur and how they are handcrafted. As Victoria Windsor lashes are made from 100% ethically sourced mink fur, they have a natural shine and are super lightweight and flexible. In addition, the mink lashes give a feather-like look, can be lightly curled like real human hair and can be worn up to 25 times with proper care. Synthetic eyelashes, although cheaper, are irritating to the eye, plastic, have an unnatural shine and can look fake when worn. Synthetic lashes can only be used a few times. Synthetic lashes also undergo chemical processing and dyeing. Victoria Windsor Mink lashes undergo no chemical processing or dyeing. Victoria Windsor lashes are a premium high-end product when compared with synthetic ones.
How do I care for my Victoria Windsor mink lashes?
Victoria Windsor mink lashes are known for their durability and high-class quality. Allowing an average of 25 uses with the right care. Here are some tips regarding caring for your lashes;
- Keep away from heat and water.
- Always remove before sleeping.
- Do not use mascara.
- After each usage, if there is any excess glue, gently remove it.
Are Victoria Windsor mink lashes Cruelty-free & hypoallergenic?
Our Victoria Windsor mink lashes are made from 100% mink fur. Cruelty-free, our mink is harvested during the mink animal’s natural shedding season. We source only the highest quality mink for our lashes. We do not add chemicals or dyes to our lashes making them lightweight and hypoallergenic. Each pair of lashes has been properly sterilized and sanitized for safe use.
How many times can you reuse a pair of mink lashes?
Victoria Windsor lashes have the durability and the quality to last through multiple wears. With proper care, each pair can be worn up to 25 times or more.
Can I curl my Victoria Windsor Lashes?
Yes of course! Victoria Windsor lashes are made from 100% mink hair, so you can curl your lashes like you would your own. We recommend using eyelash curlers that are not heated. We suggest just lightly curling them for no more than 10 seconds to see how they look. Good tip – once you have applied mascara to your natural lashes and let it dry, then apply your mink lashes. Once your mink lashes are set, use the eyelash curler and hold lightly for 10 seconds to merge your own mascaraed lashes with the mink lashes. This will bring them both closer together.
I am a first time user of false eyelashes, what do I need to do?
It is worth bearing in mind that it may take a few goes for you to perfect how to apply them, just like styling your hair for the first time a different way.
Can I swim with my Victoria Windsor Mink lashes?
We don’t recommend that you swim with your lashes as this can ruin the curl and the design of the lashes. Damage to your mink lashes can be caused by excessive water, whether that be salt water, natural water or water from a pool with chemicals in.
Do false eyelashes only come in one size?
Yes, Victoria Windsor lashes come in one standard size, so you can customize them and trim them to be the perfect fit for your eyes.
Is the false eyelash adhesive included with my purchase?
No, eyelash adhesive is not included in your purchase. We do sell Duo Glue adhesive separately in many varieties. The Duo glue is one of the best selling eyelash glues worldwide.
Can I apply mascara onto my false eyelashes?
We DO NOT recommend that you add mascara to your mink lashes. Mascara will shorten the life of your lashes. The best option is to add mascara to your own natural lashes before applying your mink lashes.
Will the false eyelashes harm my own lashes?
No. When false eyelashes are applied correctly, with the correct adhesive and removed gently, there is no harm done to your real lashes. The beauty of wearing false lashes is that your real lashes become healthier because it replaces the need to wear mascara or curl your eyelashes. Strip mink lashes are also much safer, healthier and harmless compared to eyelash extensions. Eyelash extensions use harsh glues that cause damage to your real lashes and they can harm your eyes.
How long does it take to apply false eyelashes?
Not long at all. Due to our uniquely designed, cotton-thread band, It should take less than 5 minutes. This includes waiting for the glue to become tacky and the setting of the adhesive glue. It is actually quicker than applying a few coats of mascara! Practice makes perfect and the more times you apply the easier it becomes.
Who can use false eyelashes?
Everyone can wear false eyelashes. They are suitable for people of all ages. Use them for day-to-day wear, nights out or special events. We have styles for any occasion.
Are the lashes stackable?
Absolutely! Everyone has their own unique look! We know that some prefer the more natural look, while others like a glamorous full-on affair. Stacking two sets of lashes on top of each other gives you more glamorous eyes and can add more of a 3d effect to them. So go for it ladies!
Business Inquires FAQ'S
Yes, we do. We offer exclusive benefits for makeup artists and beauty professionals worldwide. Please contact us via on firstname.lastname@example.org or on our contact page via the web form. Please give all your credentials. Please allow 1-3 business days for approval.
Yes, we do, please contact us via on email@example.com or on our contact page via the web form and choose the option business enquires. Let us know very briefly your inquiry and we will email you a business form to fill in. Once you receive that back will take 1-3 business days with a detailed answer to your inquiry.
Yes, of course, we are more than happy to send you a free sample for those that meet our criteria. Please contact us at firstname.lastname@example.org and we will send you a form to fill in. We will need to know things like Who is your target audience, what country are you located, how many subscribers do you have and page views per month.